![]() ![]() Please make sure to reply to this email and do not open another support ticket. If you still have any question, interests, or concerns, please reply to this email and an agent will get back to you as soon as possible. We hope this response has sufficiently answered your questions. IK WEBSITE REQUEST: Sales Pre Post ħ9.99 pricing is only available to previous users of MODO DRUM or Total Studio 3.5 MAX. You must be a registered user of one of the following products: I've emailed someone at IK through clicking various sales help pages/faqs. which should also qualify as a crossgrade according to the upgrade/crossgrade page but that doesn't seem to be available through the checkout process. More information on crossgrades and upgrade can be found here: anydmusic Posts: 19 Joined: Fri 4:10 pmĩGoodTunes wrote:I have modo drum SE (1 guess) which should make me eligible for an upgrade/crossgrade page reading some of the posts.īut despite that, I also have registered the iRig Stomp I/O, Fender pack. ![]() Newer Versions and different packages are available upon eligibility.Īll of your eligible upgrades and crossgrades can be found in your User Area under Crossgrade/Upgrade: Products that were attained through a promotion, giveaway, or freebie do not meet the requirements for these upgrades. This is what is causing the issue you are experiencing here. Looking into things here, it seems that the version of Modo Drum that you own was acquired through the 25th Anniversary promotion. Check on the IK site, you should have the option to choose the 79.99 upgrade version regardless of how you obtained MODO DRUM 1 via the Group Buy. Guess this means the upgrade price will be € 199,- excluding VAT then. Your final price is always reflected upon checkout. Promotional software do not qualify for additional discounts. It is because you redeemed MODO DRUM for free via the Group Buy Last year. ![]() Thanks for your patience while we got back to you. H.van.duin wrote:Have the same problem and sent a ticket to support about this. ![]()
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